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Conflict / Dispute Resolution

Image of children reading with text that says A Parents’ Guide to Special Education in North Carolina
A Parents’ Guide to Special Education in North Carolina
The focus of this Parent Guide from Children’s Law Clinic -Duke Law School, is the federal special education law known as the Individuals with Disabilities Education Act (IDEA) that promises each child with a disability a “free, appropriate, public education.”
Categories: General, Communication, IEP, Conflict Resolution, Special Education
image of parents rights handbook in spanish
DERECHOS Y RESPONSABILIDADES DE LOS PADRES DE FAMILIA EN EDUCACIÓN ESPECIAL - Aviso de Salvaguardias Procesales (PARENT RIGHTS AND RESPONSIBILITIES IN SPECIAL EDUCATION – Notice of Procedural Safeguards)
La ley IDEA exige que las escuelas entreguen a los padres de un alumno con discapacidad un aviso que incluya una explicación detallada de las Salvaguardias procesales (derechos legales) disponibles en virtud de la IDEA y de las regulaciones federales complementarias. Es fundamental que los padres de familia comprendan tanto sus derechos como sus responsabilidades en el proceso de educación especial.
Categories: Conflict Resolution, IDEA, Parent Rights, Spanish
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Dispute Resolution Brochure - NCDPI Exceptional Children Division
When there is an unresolved disagreement over identification, evaluation or educational placement of a child with a disability or the provision of free appropriate public education, families have informal and formal options for dispute resolution. This brochure provides information on IEP Facilitation, mediation, formal written complaint, and due process hearings,
Categories: Communication, Conflict Resolution
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Dispute Resolution Consultants - NCDPI EC Division
The consultants for dispute resolution (disagreements) work with parents, traditional local educational agencies, charter schools, state operated programs and other individuals to resolve disputes. They provide information about facilitated IEP meetings, mediation, formal written complaints and due process hearings. They also investigate formal written complaints.
Categories: Communication, Conflict Resolution
first page of EI DR process comparison chart
Early Intervention Dispute Resolution Process Comparison Chart
This easy to use comparison chart looks at dispute resolution processes from a variety of perspectives.
Categories: Conflict Resolution, Early Intervention, Parent Rights
Formal State Complaint Procedures for Students with Disabilities (r. July 2025)
Formal State Complaint Procedures Manual
This document specifies the procedures used by the North Carolina Department of Public Instruction, Office of Exceptional Children (OEC) in the investigation and resolution of formal written complaints under the IDEA, the IDEA federal regulations, North Carolina General Statutes (GS) Article 9, Part 1A-1E, of Chapter 115C, and/or North Carolina Policies Governing Services for Children with Disabilities.
Categories: Conflict Resolution
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IDEA Dispute Resolution Parent Guides - CADRE
5 Quick Guides for Parents of Children & Youth
Categories: Conflict Resolution, IDEA
image of parent handbook
Parent Rights & Responsibilities in Special Education: NC Notice of Procedural Safeguards
It is important that you understand the Procedural Safeguards (legal rights) provided for you and your child with a disability. In this document from NCDPI, you will find a new section in more user-friendly language that summarizes the rights and responsibilities of parents in the special education process. Acronyms and terms often used in special education and resources for parents are found in the appendices.
Categories: Communication, Conflict Resolution, IDEA, Parent Rights
First page of Steps to Success document in spanish.
Pasos hacia el éxito (Steps to Success)
Pasos hacia el Éxito: Comunicación con la escuela de su hijo
Categories: Communication, Conflict Resolution, Spanish
Resource thumbnail - quick guide to special education dispute resolution
Quick Guide to Special Education Dispute Resolution Processes for Parents of Children & Youth (Ages 3-21)
IEP facilitation, mediation, resolution meeting, written state compliance, due process complaint, and hearing request
Categories: Communication, Conflict Resolution, Special Education
image of spanish dispute resolution brochure
RESOLUCIÓN DE DISPUTAS - División de Niños Excepcionales (Dispute Resolution Brochure – NCDPI Exceptional Children Division)
RESOLUCIÓN DE DISPUTAS
Categories: Conflict Resolution, Spanish
Resource thumbnail: Steps to Success—Communicating with Your Child's School
Steps to Success: Communicating with your Child's School
If you have a child who is receiving special education services, you’re more than likely to be very involved with your child’s school and teachers — including planning, reviewing, and assessing your child’s educational program...
Categories: General, Communication, Family Engagement, Advocacy, Conflict Resolution
Talk Tools 2024
Talk Tools
Talk Tools features helpful questions to use in conversations and meetings about your child—including behaviors, accommodations, modifications, support strategies, classroom situations, teaching methods, or a child's response to these.
Categories: Advocacy, Communication, Conflict Resolution, Family Engagement, General, IEP

Parent Testimonial

Dear ECAC Team,

I hope this letter finds you well. I want to express a heartfelt thank you to you all for your work. To Mrs. Aimee Combs, I appreciate your continued advocacy alongside youth and young adults disabilities and for allowing me to have a place at the table. I am so thankful to have met everyone on staff, and your passion for what you all do is infectious.

When I connected with Mrs. Debra Pickens and reconnected with my friend and fellow advocate Billy Pickens, I had no clue what was ahead.  I had the honor of participating as a voice in the following events: The Duke Univ Health Equity Rounds, NCSU Family Leadership Summit, ECU Inclusion Summit and the Partners in Learning Conference, not to mention numerous YAT opportunities and events.

All of these opportunities and more have had a lasting impact on me and continue to set the standard in my relationships with other organizations as well. Thank you for investing in me, and the mission that I was called to fulfill through advocating, creating and serving our shared communities of disabilities. I look forward to more opportunities to build upon the relationships established, and more opportunities to assist, collaborate and learn from you all as you continue to impact our state, my generation as well as present and future advocates.

Sincerely,
Mayia Warren

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