Privacy & Confidentiality
ECAC values your privacy and is committed to maintaining the confidentiality of the individuals and families we serve. We do not collect personal information without your knowledge and consent. Personal information includes, but is not limited to, your name, address, phone number, and other identifying details.
- We do not sell, rent, or share personal information with third parties.
- We do not share mobile opt-in or text message consent with third parties or affiliates for marketing purposes.
- We have strict confidentiality protocols in place and only share information when legally required or when necessary to protect the rights, property, or safety of ECAC and those we serve.
Trusted third-party service providers who assist us in operating our website, managing communications, or conducting business must also agree to uphold confidentiality and protect personal information.
If you wish to opt out of receiving ECAC’s newsletter or other communications, you may do so at any time by selecting “unsubscribe” on the publication.
Communication Policy
By providing your email address and/or phone number to ECAC, you consent to being contacted by an ECAC staff member through those methods and agree to the following:
- If you opt to receive SMS messages from ECAC, you consent to receiving individual correspondence from the staff member assisting you.
- Message and data rates may apply. Messaging frequency may vary.
- To opt-out of text messages, reply STOP at any time.
- To request assistance, reply HELP or contact us directly.
- Communications via email and text may not be fully secure, and ECAC cannot guarantee confidentiality through these methods.
If you have any concerns about communication preferences or privacy, please contact us at ecac@ecacmail.org or
1-800-962-6817.
By accessing and using ECAC services, including our website and communications, you agree to this policy. We are committed to protecting your information and ensuring families feel safe and supported.