Tool Time Tuesday: Understanding Your Options: Dispute Resolution for NC Families
Not all disagreements require the same solution. In this session, we’ll break down the key dispute resolution options available in North Carolina—facilitation, mediation, and state complaints—so you can better understand how each works. We’ll spend extra time unpacking state complaints: what they’re meant for, what they’re not, and how to use them effectively. We’ll also cover important considerations when using AI to draft complaints, including common pitfalls and risks that families should be aware of.
Presented by: Sara Self-Maddox, Section Chief- IDEA Dispute Resolution, Dispute Resolution Section, Office of Exceptional Children, NC Department of Public Instruction
