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Special Health Care Needs

North Carolina Family Voices is part of national grassroots network of families and friends. We advocate for health care services that are family-centered; community-based; comprehensive; coordinated; and culturally competent for children and youth with special health care needs. We promote the inclusion of families as decision makers at all levels of health care and we support the essential partnerships between families and professionals

Our mission is to help families establish good relationships with caregivers in their homes. Often families feel unsure or nervous about having someone in the home to provide care or other services to children with disabilities, chronic illnesses, or other special needs. Our goal is to help families create open, honest, and respectful communication with caregivers, all of which ultimately helps the child receiving the care.

We believe that family-centered care is the philosophy of service delivery that best meets the needs of children and their families. It is driven by the priorities of client families who relate to professionals in a collaborative and mutually respectful way. The basic principles of family-centered care are:

  • People are treated with dignity and respect.
  • Health care providers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
  • Individuals and families build on their strenghts by participating in experiences that enhance contgrol and independence.
  • Collaboration among patients, families, and providers occurs in policy and program development and professional education, as well as in the delivery of care.

Learn more about Family Voices

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Address: 907 Barra Row, Suites 102/103
Davidson, NC 28036
Phone: 704-892-1321
Fax: 704-892-5028
Parent Info Line
Parent Info Line: 800-962-6817
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ECAC is committed to ensuring that our website is accessible to all. Compliance with section 508 website accessibility is an ongoing process and if you have any difficulty with the accessibility of our website or resources, please let us know by calling: 1-800-962-6817 or send an email to us at Thank you!